Issue Tracking
Bug Tracking
Project Management
Scrum or Agile
Financilas & Invoicing
Testing
Help desk & Ticketing
It's Different

Product Support

First-class product support through phone, email and GotoMeeting backed remote assistance.


Here To Help

You can contact us via phone, email or even hook-up with us through GotoMeeting. Some common help topics:

Community Support Site

The Gemini Community Support site can be used to find solutions to product issues. Feel free to ask a question or browse FAQs and documentation. Product tour videos are also available along with how-to videos demonstrating key Gemini capabilities.

Powered By Countersoft Atlas - see why we built Atlas to solve our support challenge.

Telephone

Need to talk to someone?

  • US: 800.927.5568 (toll free)
  • Europe: +44 (0)1753 824000

Email

You can email our support team: support@countersoft.com

GoToMeeting

Have a problem with installation or configuration? Need some remote assistance? Email our support team arrange a GotoMeeting-based web meeting.

Report Bugs & Requests

Unlike the competition, we openly use Gemini to manage Gemini so feel free to log your requests and bug reports and view what other Gemini users are saying!